Reporting Streetlight Outages -click here to open link

The Town of Gates is NOT responsible for the utility poles in our town. All streetlight outages must be reported to RG&E via the website link Report Streetlight Outage (

If there’s a streetlight out in your neighborhood, please report it to RG&E by completing and submitting the form above. It’s important you provide the:

  • location of the streetlight,
  • nearest cross street, and
  • pole number – usually located on a metal strip attached to the pole; not all poles may have this metal strip.

If you are reporting more than one streetlight outage, please complete and submit a separate form for each streetlight outage.

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