The Town of Gates is NOT responsible for the utility poles in our town. All streetlight outages must be reported to RG&E via the website link Report Streetlight Outage (rge.com)
If there’s a streetlight out in your neighborhood, please report it to RG&E by completing and submitting the form above. It’s important you provide the:
- location of the streetlight,
- nearest cross street, and
- pole number – usually located on a metal strip attached to the pole; not all poles may have this metal strip.
If you are reporting more than one streetlight outage, please complete and submit a separate form for each streetlight outage.